1. Information we receive
When you contact Vintage Ignite Inc or request product help, we may receive basic business contact details and the project notes you choose to share.
- Name, company name, email address, phone number, and shipping details when needed.
- Product codes, quantities, budget notes, and imprint or branding notes.
- Messages related to quotes, samples, or general product questions.
2. How we use it
We use the information to answer questions, review product ideas, and communicate about requests you submit.
- Respond to quote requests and product inquiries.
- Review item selections, quantities, and timing notes.
- Follow up on orders, samples, or basic support questions.
- Keep routine business records and site activity logs.
3. Sharing and service providers
We do not sell personal information. Limited details may be shared with service providers when they help us complete a request.
- Shipping partners when a sample or order needs delivery.
- Payment processors if a transaction is part of the request.
- Production or support vendors that help with product work.
4. Retention and security
We keep records for a practical amount of time based on normal business needs. We also use reasonable steps to protect the information we store and transmit.
- Access is limited to team members who need it.
- Site traffic is handled through standard encrypted connections.
- We do not claim perfect security, only reasonable day-to-day safeguards.
5. Cookies and browsing data
Our site may use basic cookies to keep forms and quote-list functions working and to understand which pages are being viewed.
- Essential cookies for site functions.
- Basic analytics to review page performance.
- Simple preference cookies when available.
Good to know
Purpose: this page is a general summary for a promotional gifts website.
Scope: it covers quote requests, product browsing, and normal order communication.
Updates: we may revise the wording when the site or business process changes.